Broaden the customer retention with app like UberEats
As technology keeps unfolding, many innovative businesses are scaling up. All the monotonous tasks are being automated, people are accustomed to better choices. Under the plight of ongoing pandemic, on-demand delivery services have increased as people avoid stepping out. A stats shows that the food delivery services have increased as people never give up on enjoying outside foods.
Food delivery app like UberEats have gained popularity because of the intelligent service options. This blog will come around on the working of food delivery apps, and their features.
Basic functionality of the app:
- Users will log into the app by completing a few steps in registration.
2. Now, users can browse through the categories to find their favorite restaurants.
3. With the filter option, users can search their favorite cuisine/food, and add them to the cart.
4. Next, users will make the payment using any of the flexible payment options.
5. The admin will confirm the order, and send the tracking ID to users.
6. If any user doesn’t want to avail of delivery service, then they can directly collect their order from the restaurant.
Features that top to give uniqueness to your app:
Our food delivery app clone has apps for all stakeholders in the business, namely User, Admin, Delivery person, and Restaurant panel. Let’s get down to see how various tasks are carried out from these panels.
The customer panel:
Instant registration- Users can start using the app by completing a few steps in the registration process. Users will have to provide their basic details like name, email ID, contact number, and address.
Also, users can sign up with their social media credentials. This makes users complete their registration instantly.
Browse restaurants- Once they sign into the app, users can browse through the app to find their favorite restaurants. With the advanced filter options, users can select the type of food they want. Be it any cuisine, just one tap to find what they want.
Ductile payment options- Once users confirm their order, they can make the payment through multiple options like debit or credit cards, and COD.
Order Tracking- The admin will provide the tracking ID, with which users can actually track the exact place of their orders.
Order Takeaway- It’s inevitable that some users won’t prefer door delivery. In such cases, users can order online but pick up their orders by approaching the restaurant.
Schedule delivery- With this option, users can schedule the arrival of their parcels by mentioning their time of convenience.
Restaurant panel:
Order dashboard- With apps like UberEats, restaurant managers are able to track orders and confirm the same. They update the database with the number of orders received and delivered.
Manage menus- Restaurants will manage the daily menus under each category of food. They keep track of the available menu, and update the same in the app.
Manage pricing- Restaurants fix prices for foods based on the demand for a particular item, cost of making, and market price.
Delivery agent panel:
Manage delivery requests- The delivery person will accept/deny delivery requests based on his/her availability. The admin will send the delivery details and the tracking ID to the delivery person.
Route optimization- The delivery person is assigned with the shortest route to reach the customers’ place. This is done with an inbuilt tracking system.
In-app chat- If the delivery person has any clarifications regarding the order, he/she can contact the admin via an inbuilt chat app.
The admin panel:
Product management- The admin has full control over managing the business, right from categorizing products to managing feedback.
Restaurant management- The admin adds the restaurant vendors to the app. If any vendor seems to violate app policies, the admin can block the particular vendor/service provider.
Delivery executive management- The delivery persons are assigned with orders either automatically or manually by the admin.
Conclusion
I hope the above said features will help you to showcase your businesses in a unique way. We provide Ubereats clone scripts that are white-labeld, so that you can affix your brand name and logo. At Turnkeytown, we offer full product support, even after launching the product. As said before, you can add any number of features to the application. Some of our premium features include, Voice calls, Video calls, Promotional codes and Wallet integration.